Gamification in Knowledge Management Systems

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ĎURINÍK Michal

Rok publikování 2014
Druh Článek v odborném periodiku
Časopis / Zdroj Central European Journal of Management
Fakulta / Pracoviště MU

Ekonomicko-správní fakulta

Citace
www https://journals.muni.cz/cejm/article/view/2445
Doi http://dx.doi.org/10.5817/CEJM2014-2-3
Obor Řízení, správa a administrativa
Klíčová slova Gamification; knowledge management systems; KMS; knowledge management
Popis While computer games are extremely immersing and engaging, many companies find their knowledge management systems (KMS) to be ignored by the employees. Gamification is a way of enhancing KMS with game design elements to increase user engagement, content creation and satisfaction. This paper discusses what gamification in KMS is, what are the game design elements to be used and how companies can benefit from implementing gamified KMS. Furthermore, this paper provides an overview of psychological mechanisms that drive the user behavior and attitudes when using gamified KMS.
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