Gamification in Knowledge Management Systems

Authors

ĎURINÍK Michal

Year of publication 2014
Type Article in Periodical
Magazine / Source Central European Journal of Management
MU Faculty or unit

Faculty of Economics and Administration

Citation
Web https://journals.muni.cz/cejm/article/view/2445
Doi http://dx.doi.org/10.5817/CEJM2014-2-3
Field Management and administrative
Keywords Gamification; knowledge management systems; KMS; knowledge management
Description While computer games are extremely immersing and engaging, many companies find their knowledge management systems (KMS) to be ignored by the employees. Gamification is a way of enhancing KMS with game design elements to increase user engagement, content creation and satisfaction. This paper discusses what gamification in KMS is, what are the game design elements to be used and how companies can benefit from implementing gamified KMS. Furthermore, this paper provides an overview of psychological mechanisms that drive the user behavior and attitudes when using gamified KMS.
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