• Non-EU students: upon your arrival in Brno, you should visit your insurance company and present your insurance contract. Upon presenting the contract, you will receive the insurance card and insurance number, which you will need when visiting doctors in the Czech Republic.
• EU students: upon arrival in Brno, you should visit the VZP insurance company and bring your European Health Insurance Card to receive the Czech insurance number which you will need when visiting doctors in the Czech Republic.

• It is essential to make an appointment by phone or email before visiting any doctor. In case of an emergency situation (broken bone, extensive bleeding, etc.), go directly to the hospital.
• You should always take a medical report from the doctor in case you need to excuse your absence.
• Do not forget to take the insurance card, insurance number or any other proof of your insurance. If the doctor doesn’t accept your insurance card and asks you to pay on the spot, do not forget to get a receipt/payment confirmation for a refund from your insurance company.
• If you have a prescription from the doctor, you can pick up the medications at any pharmacy in the Czech Republic. This, however, doesn’t apply to e-prescriptions issued outside of the Czech Republic.
• Students from non-EU countries or EU students without a Czech insurance number have to pay on the spot. The doctors mostly only accept cash.
• If you need emergency dental treatment, expect to pay an amount exceeding 1,000 CZK, even if you do have a Czech insurance number.

Foreign students who need to see a general practitioner can contact the university doctor MUDr. Kateřina Kolářová. Czech and Slovak students should contact/see their general practitioner in Czechia or Slovakia.

Upon arrival, students must present a confirmation of studies which can be downloaded from the IS: E-Transcripts.

​More English-speaking General Practitioners, Dentists and Specialists are to be found here.

You can also use the Health Facilities Finder operated by the VZP insurance company to find a doctor in Brno (these have a contract with the VZP insurance company, other companies are not guaranteed). 

Is something bothering you that is negatively affecting your studies? Don't despair, you can talk to us about your issues. A free psychological counselling service is available for MU students, with up to seven face-to-face or online consultations provided by professional psychologists and therapists. For more information, please refer to Psychological Counselling.

!!! Please note that the university counselling is not aimed at immediate help. If you or someone you know is in immediate danger or experiencing a life-threatening situation, please act without delay:

The Support Centre for Students with Special Needs (Teiresiás) provides services for all students of Masaryk University with sensory and other disabilities (incl. specific learning and psychological difficulties). Its mission is to guarantee accessibility of all study programmes at Masaryk University.

For more information, please refer to Support Centre for Students with Special Needs.