Vliv kvality na výkonnost podniků v ČR

Title in English Quality and its influence on the efficiency of the Czech enterprises
Authors

SUCHÁNEK Petr ŠPALEK Jiří SEDLÁČEK Milan

Year of publication 2011
Type Article in Proceedings
Conference Ekonomika a management
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Management and administrative
Keywords Quality; efficiency; financial analysis; cluster analysis
Description The paper deals with defining and measuring the influence of quality on the efficiency of the Czech enterprises. The analysis aims to explain the relationship between quality and efficiency, particularly from enterprise’s point of view. On the basis of empirical survey we analyze attitudes of selected Czech enterprises towards the quality. The paper starts from the fact that quality is one of key elements of company efficiency. To measure the quality we presume that the degree of quality can be derived from customer’s satisfaction.

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