Company policy toward reverse logistics



Year of publication 2012
Type Article in Proceedings
Conference Congress proceedings
MU Faculty or unit

Faculty of Economics and Administration

Field Management and administrative
Keywords Policy reverse logistics reasons of interest planning
Attached files
Description The paper deals with the results of questionnaire survey examining the character of companies’ policies towards management of reverse flows logistics, namely innovativeness of policy related to the reasons of involvement to manage reverse flows and to the planning system of reverse logistics. Answers from the informants and respondents from 150 Czech companies were analysed with the employment of statistical methods (frequencies, contingency tables and Man – Whitney test) to explore the potential differences among companies having more or less innovative policy when managing reverse flows. The results show that the involvement of reverse flows in planning and perceived driving forces to manage reverse logistics is linked with the policy character. The extent of policy innovativeness separate companies in case of following reasons: speeding up the flow in the distribution channel, assets recovery, competition and value retrieval but no significant differences were detected in case of customer services offering and satisfaction, in case of productivity improvement or in case of cost reduction when analysing the reasons for reverse flows involvement.
Related projects:

You are running an old browser version. We recommend updating your browser to its latest version.