Pain points and challenges of cores return management among German and French automotive aftermarket companies (in press)

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Year of publication 2020
Type Article in Periodical
Magazine / Source European Journal of International Management
MU Faculty or unit

Faculty of Economics and Administration

Keywords core return management; automotive aftermarket; intermediaries; pain points; challenges; circular economy
Description In recent years, increasing attention has been paid to the circular economy, including the automotive industry. Although core return management for remanufacturing processes has a long tradition in the automotive aftermarket, the circular economy has intensified the effort to improve sustainable practices in this market. The automotive aftermarket is very complex, and intermediaries play the dominant role in the process of core returns. However, most existing research on core return management is focused on the experience of manufacturers and remanufacturers; the practices and views of the intermediaries are almost unknown. This article presents findings from an exploratory study addressing the experiences and perceptions of market trends and their impact on the core return management of 18 French and German spare parts dealers and core brokers. The results provide new knowledge and offer novel insights into the challenges that should be addressed in the automotive aftermarket path towards the circular economy
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