E-government benchmarking – score vs. reality (the case of EU e-gov benchmarking and Czech e-government)

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Year of publication 2016
Type Article in Proceedings
Conference In Spreading Standards, Building Capacities: European Administrative Space in Progress - Presented Papers from the 24th NISPAcee Annual Conference
MU Faculty or unit

Faculty of Economics and Administration

Web http://www.nispa.org/files/conferences/2016/CD/index.html
Field Management and administrative
Keywords e-government evaluation; e-government performance; e-government benchmarking
Description In practical approaches to e-government evaluation a great potential has been attributed to benchmarking. Some countries can develop e-government systems, which are adapted to the method of influential international benchmarking studies rather than to the needs of users in their own country and benchmarking need not discover these contingent inefficiencies (Bannister, 2007).The paper discusses if the benchmarking score matches the visible e-government practice focusing on the Czech context.
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