How the metaverse infuences marketing and competitive advantage of retailers: predictions and key marketing research priorities

Authors

BRUNI Roberto COLAMATTEO Annarita MLADENOVIĆ Dušan

Year of publication 2024
Type Article in Periodical
Magazine / Source ELECTRONIC COMMERCE RESEARCH
MU Faculty or unit

Faculty of Economics and Administration

Citation
Web https://link.springer.com/article/10.1007/s10660-023-09779-1#citeas
Doi http://dx.doi.org/10.1007/s10660-023-09779-1
Keywords Retail; Metaverse; Grocery; Competitive advantage; Virtual shopping; Immersion; Prospects
Attached files
Description Retail is one of the sectors that Metaverse will strongly implicate. Given the hypothetical convergence of physical and the Metaverse shopping experiences, retailers in grocery segment must identify and forecast opportunities and emerging challenges to achieve a competitive advantage with appropriate marketing strategies. By anchoring in the brick-and-mortar context, the present paper discusses the sources of competitive advantage for grocery segment retailers in the Metaverse, highlighting diferences and similarities with the traditional retail context. Moreover, following a marketing perspective, a research agenda is presented, looking at the retail sources of competitive advantage in the Metaverse.

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