Evolution of Information Systems Business Value Research: Topic Modeling Analysis

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Authors

ZARERAVASAN Ahad JEYARAJ Anand

Year of publication 2022
Type Article in Periodical
Magazine / Source JOURNAL OF COMPUTER INFORMATION SYSTEMS
MU Faculty or unit

Faculty of Economics and Administration

Citation
Web https://www.tandfonline.com/doi/abs/10.1080/08874417.2022.2085212?journalCode=ucis20
Doi http://dx.doi.org/10.1080/08874417.2022.2085212
Keywords Business value; information systems; information systems business value; review; topic modeling
Attached files
Description Information Systems Business Value (ISBV) has been a key research topic within the information systems discipline through time. Over the last three decades, ISBV research has dealt with various aspects such as the type of relationships, research methods, theoretical foundations, influencing factors, and measurement issues. This research applies topic modeling on the abstracts of 2824 articles published between 1990 and 2020. Results show that topics such as IS management, IS implementation, and IS public services had endured over time; topics such as IS strategy and IS design had initially gained and then lost traction; and topics such as IS social practices, IS emerging services, and IS sustainability have gained momentum in recent years. Further, ISBV research tends to examine specific and emerging IS tools, technologies, and applications such as Blockchain, Internet of Things (IoT), and business analytics, and seems poised for greater focus on IS sustainability in the near future.
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