Managerial factors of effective reverse logistics

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ŠKAPA Radoslav

Year of publication 2015
Type Article in Proceedings
Conference IFKAD 2015. 10th International Forum on Knowledge Asset Dynamics.Culture, Innovation and Entrepreneurship: Connecting the Knowledge Dots
MU Faculty or unit

Faculty of Economics and Administration

Field Management and administrative
Keywords reverse logistics; managerial perception; knowledge management; empirical research; effectiveness
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Description Purpose - The task of reverse logistics is to retrieve (diverse kind of) value from so-called reverse flows such as returned products, products scraps, production waste, packaging, etc. To assure the effectiveness of reverse logistics the companies often need to apply tailor-made solutions; this requires innovativeness from logistics specialists as well as from executive management. The paper explores the links between perceived effectiveness of reverse logistics and selected variables - factors - that are related to managerial approaches (to reverse logistics and to corporate management in general). The investigated factors are the level of formal planning, the intensity of coordination with 1-tier supply chain members, knowledge management, and quality management (defined as one aspect of organizational culture). In the second step, we investigate the link between RL-effectiveness and one aspect of organizational culture - the managerial approach to programs. Design/methodology/approach - The causal and correlation models are proposed and tested on data that were collected through interviews with representatives of 149 Czech companies. The majority of presented findings are based on subjective statements of informants due to the fact that many questions asked for the data that companies don't measure, collect and reprocess. The items utilized in the paper were reprocessed by means of bi- and multivariate statistics. Originality/value - The originality stems from the fact that the paper tests empirically a structural model of factors for effective reverse logistics. Second, it test link between the reverse logistics effectiveness and organizational culture.
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